Queries
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How often will I receive a mortgage statement?
We'll send your mortgage statements annually. This will show:The monthly payments you've made in the last twelve months Your mortgage balance (at a given…
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I am thinking of moving house. What mortgages do you offer?
We offer a range of mortgages for home movers. International clients Find out more Local Island clients (Jersey, Guernsey, IOM) Find out more
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How can I find out information about mortgage payment holidays due to COVID-19?
We're here to support our clients to overcome challenges We recognise the importance of providing support for our clients who may suffer hardship…
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My personal details have changed and I have a mortgage with you. What should I do?
Please let us know as soon as you can. Call us on +44 (0) 1624 684 305. If you are experiencing financial difficulties, there are a number of different…
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I'm thinking of remortgaging, what do I do?
To find out more about moving your mortgage to us, click on the relevant link below International clients Further information Local Island clients…