How do I send a message?
- Log in to Online Banking with either PINsentry Card Reader or Mobile PINsentry.
- You can then access 'Chat' by clicking on the 'Message us' link found at the bottom right of the Online Banking home page
- Once clicked, a chat window will pop up, click on " Send us a Message"
- You will then need to read the information presented, scroll down and select a conversation topic, then you will be before connected with an agent, or be able to leave a message, and pick up when you next log in.
How helpful did you find this article?
Thank you for leaving some feedback
Thank you for taking the time to leave some feedback. We will use this information to improve our service.
Sorry this didn't answer your question
Please take a moment to leave some feedback, using the form below. PLEASE NOTE: Do not include any personal or account details: we cannot answer specific questions about your account.
Thank you for your rating
Please tell us why you found it useful using the form below. PLEASE NOTE: Do not include any personal or account details: we cannot answer specific questions about your account.