How do I suspend the alerts?
It is possible to apply a permanent or temporary suspension to your Text Alert Preferences.
| To apply a temporary suspension to the alerts between two dates in the future |
Select the ‘Temporarily suspend alerts’ check box and add the ‘From’ and ‘To’ dates in the boxes underneath. You can cancel a temporary suspension at any time by unchecking the ‘Temporarily suspend alerts’ check box and removing any ‘From’ and ‘To’ dates. |
| If you wish to opt out of receiving an alert for an account | Then you can do so on the Text alert preferences screen by unchecking the alert which you no longer wish to receive, and clicking ‘NEXT’. |
| If you wish to unsubscribe from all the balance alerts on an account | You can click ‘CLEAR ALL’ which will clear all checked boxed and balance amounts, and click ‘NEXT’. |
| If you wish to remove preferences on more than one account | then you must repeat the above for each account. |
You can reapply preferences at any time in the future. It could take up to 48hours for your preferences to be updated.
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