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Can I post you a cheque to pay into my International Bank Account?
Yes. Please send cheques with a completed paying in slip to us. If you do not have a paying in slip, please write the sort code and account number of the…
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I have been given a cheque by someone whose bank is outside of the UK, can I still pay this into my account?
A foreign cheque, one drawn on a bank outside of the UK, can be paid into your account using services called 'Negotiation' or 'Collection'. You do this…
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What are the cut off times for sending payments via Online Banking?
If you want someone to receive your money by a certain time, you need to send it by a certain time. See our cut off times
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I would like to request a same day payment using 'CHAPS', when does the request need to be received?
A CHAPS payment is a same day Sterling transfer to another bank, or branch in the UK, Channel Islands and the Isle of Man. All 'CHAPS' payment requests…
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Can I change the date of my mortgage repayments?
Yes – you can. However, you’ll be charged for the extra daily interest for the first month. For example, if you’ve moved your payment date…
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Can I withdraw money from my deceased relative's account to pay for the funeral?
We are sorry for your loss and will do what we can to help. Normally, we can pay, or part pay, your funeral bill (this does not include additional costs…
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Can I delete all my messages in my Inbox at once?
On your Online Banking Screen: 1. Select Profile2. Navigate to My documents and messages3. Click on Secure messages4. Under My messages click on the…
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Are there any charges for holding an International Bank Account?
The International bank Account has no monthly fees. However if your average balance in savings and/or investments falls below £100,000 (or currency equivalent)…
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How do I cancel a Direct Debit in The Barclays app?
If you are looking to cancel a Direct Debit in The Barclays App, this handy video guide will show you how: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
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How do I order copies of my statements?
On your Online Banking Screen:1. Navigate to Manage accounts 2. Click on Copy account statements 3. If you need a duplicate statement there are a…