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What is the start date of an option?
The start date is when you can begin to exercise your option to buy the shares.
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What if I want to use my Chip and PIN card in a shop without Chip and PIN facilities?
You can still sign to authorise your payment. It’s therefore vital you sign the back of your card.
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Can I save a new layout for my statements?
Sorry, no, you can’t. You can only change your layout for your current session. When you next log in, your statement will change back to the standard…
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How can I keep my documents safe?
To keep your personal documents safe: Keep them safely locked away at home or at your bank Contact the issuing organisation immediately if your documents…
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Who can I make payments to, using the Barclays app?
You can make payments to any existing payees, such as friends, family and businesses, that you have set up or made payments to in your Online Banking…
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Can I set up more than one payment type at the same time?
Unfortunately, no. If you want to set up more than one payment or transfer from the same account, you’ll have to do so individually.
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How do I navigate through the alert selection screen?
You can set your Text Alert Preferences by selecting the account you wish to register for and clicking NEXT. Once the preferences for that account are…
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In payments, what does carried forward mean?
When completing an online payment, if you see the payment status 'carried forward' please contact us so we can ensure your payment is completed…
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What is spyware?
Spyware is a program that can secretly gather information about you while you use your computer. Spyware can: Slow down your computer Alter your…
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What does Debit all charges from the account mean?
This is when all the charges for transferring money are taken from your account.So your recipient will receive the full amount you specified. Important As…