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What will I be able to view?
You will be able to view and fully transact on the following existing: UK Retail current accounts Sterling current accounts Barclaycard (Retail (UK) products) You…
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How secure is your website?
We take the security of your financial information seriously, and take every step to protect you online. We also use the latest technology, including…
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Why should I take care before opening email attachments?
Email attachments are a common way to spread viruses. Be wary of attachments sent to you by email, especially if you don’t recognise the sender. Does…
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Do I save money if I use my card in a cash machine abroad that’s part of the Global Alliance?
Yes. What is the Global Alliance? It’s a group of banks, including Barclays, that have agreed you won’t have to pay certain transaction charges when…
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What does Debit all charges from the account mean?
This is when all the charges for transferring money are taken from your account.So your recipient will receive the full amount you specified. Important As…
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Why should I be wary of using public computers?
If you use public computers, including Internet cafés and wireless hotspots, it’s more likely your online details could be compromised. To protect…
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What does Debit only UK charges from the account mean?
This is when the UK charges for transferring money are taken from your account.Any international charges will be taken from the money you’re transferring.So…
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How do I add tags or alerts to my documents in Barclays Cloud It?
Once you’ve saved your document in Cloud It, find your document and edit details. Within 'Edit details' you can add by following on screen instructions: an…
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How can I find out information about mortgage payment holidays due to COVID-19?
We're here to support our clients to overcome challenges We recognise the importance of providing support for our clients who may suffer hardship…
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How do I change a statement delivery preference?
You can update your preferences via Online Banking by completing the following steps. From the Online Banking 'Home' screen: Click 'Profile' Click…