Banking
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Where can I find details of your Tariff?
Clients who are residents of the Channel Islands and Isle of Man Here are details of your Tariff International Clients Here are details of your Tariff…
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Rates and Fees - International clients
Clients Resident in Channel Islands and Isle of Man - Details of our Rates and Fees International Clients - Details of our Rates…
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How much do payments cost?
Payments can vary in cost, dependant on many influencing factors. For an indication, please refer to our Tariff Guide: Residents of the Channel Islands…
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What documentation will I need to provide in order to open an account?
The required information can be found here
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What additional information needs to be included on international payments?
Certain countries require additional information to be supplied in payment instructions to enable the transaction to be completed successfully. Please…
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I am an existing client, how long will it take to open an International Saver Account?
Once we are in receipt of a fully completed and signed application form and supporting documentation (if applicable) your account will generally be opened…
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I have ordered a replacement Cheque book, how long will it take to receive it?
Once the request has been received we will order and post it to you: Location Timescalesfor Receipt UK 11 - 17 working days Europe 13 - 21…
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Once requested how long will it take to receive my Certificate(s) of Interest?
We’ll produce the Certificate of Interest then post it to you: Location Timescale for Production Timescales for Delivery Timescalefor Receipt UK 4…
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I’ve ordered a Credit book for the first time with you, how long will it take to receive it?
It will take us 5 to 10 working days to produce your Credit book. We’ll then post it to you. Location Production After Production Timescales…
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What are the benefits of your Relationship Managed Service?
You’ll benefit from personalised banking and Private Wealth Management tailored to your needs. Advantages include: Direct contact with your Relationship…