Banking
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How can I change my address?
You can change your address, telephone number and email address via Online Banking and Mobile Banking or by Telephone Via Online Banking Please…
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What is a paying-in book?
A paying-in book contains a number of paying-in slips which include details to identify your bank account. You complete one each time you want to…
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How do I add someone to my account?
You can either visit your local branch or post the required information to us. By Post If the party that is to be added is an existing Barclays…
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How long does it take to open an account with you?
It varies. If we receive a fully completed application from you, and your circumstances are straightforward, your account will probably be open in six…
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What are your Opening Hours for Telephone Banking?
Private Bank Clients Our Telephone Banking Service is open: Days Opening Hours Monday - Friday 09.00 - 17.00 Saturday - Sunday Closed Please…
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I've changed my name. What do I do?
If you've got married, divorced, or changed your name by deed poll, you can change your name on your accounts, bank cards and statements etc. Visit any…
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What do the abbreviations / icons mean on my statement?
Any abbreviation / icon which appears next to a transaction on your statement will appear with an explanation, above your transaction listing. If you require…
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How can I get a replacement chequebook and/or paying-in book?
We’ll automatically send you chequebooks and paying-in books when your current one(s) near completion. Alternatively: Please use Online Banking…
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How can I order a "Certificate of Interest"?
There are a number of options available to you. Via Online Banking You can self-serve by completing the following steps: You can order…
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What are the Opening Hours for your Jersey Branch?
Our Jersey branch is open: Days Opening Hours Monday to Friday 09.30 - 16.00 Saturday Closed Sunday Closed