Banking
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What are the opening hours for your Isle of Man Branches?
The Branch Opening hours in the Isle of Man are as follows: Our Douglas branch is open: Days Opening Hours Monday 09.15 - 16.30 Tuesday 09.15…
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What are the opening hours for your Guernsey Branch?
Our Guernsey Branch is open during the following times: Day Opening Hours Monday 08.30 - 16.00 Tuesday 08.30 - 16.00 Wednesday 09.30 - 16.00 Thursday 08.30…
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How do I order foreign currency?
You can order foreign currency Commission-free from Barclays by calling: 0345 072 2222 Please note: This service is only available if you have a correspondence…
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How do I download a Statement on my account?
You have several options available to Download a Statement: Via Online Banking Available immediately On your Online Banking Screen, follow the…
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What are the Opening Hours for your Jersey Branch?
Our Jersey branch is open: Days Opening Hours Monday to Friday 09.30 - 16.00 Saturday Closed Sunday Closed
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What is the difference between a Standing Order and a Direct Debit?
With Standing Orders, you are giving your bank or building society an instruction to pay a certain individual / institution's bank account a set sum at…
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I would like to request a same day payment using 'CHAPS', when does the request need to be received?
A CHAPS payment is a same day Sterling transfer to another bank, or branch in the UK, Channel Islands and the Isle of Man. All 'CHAPS' payment requests…
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Are there any charges for holding an International Bank Account?
The International bank Account has no monthly fees. However if your average balance in savings and/or investments falls below £100,000 (or currency equivalent)…
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How long will it take to set up a Standing Order?
From receipt of the instruction, it should take 2 working days to set up your Standing Order Mandate. There are a number of options available to clients…
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How do I change the frequency of my statements?
There are several options you can choose from, to change your Statement Frequency: Via Online Banking You can self-serve by completing the following…