Bereavement
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I hold a joint account with someone who has passed away, what action do I need to take?
Please accept our condolences, we appreciate this must be an extremely difficult time for you. Please be reassured that you will be able to continue with…
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Can I pay any bills that may occur from the deceased's account?
Any outgoing payments from the deceased's account must be managed by the Executor, appointed within the will. The Executor can arrange payments from an…
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How do I notify you that a friend, relative, partner or colleague has passed away?
Please accept our condolences. We’ll do what we can to make this difficult time as easy as possible for you. To notify us about your friend, relative,…
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Can I withdraw money from my deceased relative's account to pay for the funeral?
We are sorry for your loss and will do what we can to help. Normally, we can pay, or part pay, your funeral bill (this does not include additional costs…
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What is 'Probate' or 'Grant of Probate'?
If you have been nominated as an executor in a will following someones passing you will need to apply for Probate or Grant of Probate Probate or Grant…
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Can you explain what is meant by 'Letters of Administration' please?
Courts are often asked to rule on the management of a deceased person's estate. Generally, this is a routine matter for probate courts, which are created…
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How do I protect the identity of loved ones who’ve passed away?
There are three main organisations that offer this service: The Bereavement Register Deceased Preference Service Mailing Preference Service