Your Accounts
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I have registered for the Barclays app, but my Barclaycard account is not displayed in the app?
If you have registered successfully for the Barclays app and can view your other Barclays accounts in the app, but not Barclaycard, please call us on 0333…
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How can I reorder my accounts?
You can reorder your accounts, by completing the below steps. From your Barclays app 'Home' screen: Tap 'More' on your navigation bar Tap 'Manage accounts' Tap…
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I can't see all my accounts - but I can see them in Barclays Online Banking.
If you have registered more than one Barclays Online Banking profile, and so view some accounts separately in each, you’ll need to register each of these…
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How can I give my accounts 'nicknames'?
You can add 'nicknames' to your accounts, to personalise and quickly identify them, by completing the below steps. From your Barclays app 'Home' screen: Tap…
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I've renamed my accounts in Online Banking. Will they have the same names in the Barclays app?
Account Nicknames 'Account Nicknames' allow you to rename your account names (excluding Barclaycards) in the Barclays app. The Nicknames set within the…
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How can I view my Statements in the Barclays app?
You can view your statements via Barclays app by completing the following steps: From your 'Home screen': On your bottom navigation bar tap 'More' Tap…
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Which accounts can I view in the Barclays app?
Once you’ve registered your current account, your personal accounts (including your Barclaycard personal accounts) which you view on Online Banking will…
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How do I search transactions on my account?
You can self-serve, by completing the following steps: From 'Manage Accounts' Tap on the account you want to search Tap 'Search transactions' You…
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I am having trouble making a payment to my Barclaycard using the Barclays app. Why is this?
Please contact us to discuss by calling +44(0)333 200 1014.
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How can I view my Debit Card PIN?
If you have forgotten your Debit Card PIN, you can view it securely on the Barclays App. Our handy video will show you how: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/