Mobile Banking
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Can more than one account holder, register the same joint account, with the Barclays app?
Yes. You can each register a joint account on the Barclays app on different phones. You should only register a joint account if the other account…
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Can I use the "Barclays" app abroad?
Yes, you can. The "Barclays" app is free to download and use, but you may incur charges from your mobile network provider, for mobile data, or internet…
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Can I use any mobile device to access the Barclays app?
Yes. You can access your accounts using any web-enabled mobile device that allows 'SSL-enabled web traffic' (i.e. https), such as: an Apple device…
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Why would I 'reset' the Barclays app?
If you suspect that someone knows your passcode, or you wish to change the account that you initially registered to the Barclays app (eg from a Personal…
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How can I change the 'log-out time' of The Barclays app on my device?
Whether you're in the app or have it open, for your security, we'll automatically log you out if you don't use it for a certain amount of time. You can…
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How can I see the details and version of The Barclays app I am using?
You can see the details and version of The Barclays app on your device by completing the following steps. From your Barclays app 'Home' screen: Tap 'More' Tap…
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How do I make an International Payment?
You can self-serve by completing the following steps: Tap 'Pay & Transfer' Tap 'International Payment' Choose the amount you want to send in…
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Where can I get an 'Activation Code' from?
You can call the Client Service Centre - Contact Us
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How can I reorder my accounts?
You can reorder your accounts, by completing the below steps. From your Barclays app 'Home' screen: Tap 'More' on your navigation bar Tap 'Manage accounts' Tap…
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Can I add a new payee using the Barclays app?
Yes you can, for more information please see our handy video guides on the links below: International Clientshttps://international.barclays.com/digital-services/mobile-banking/app-support/ Private…