Mobile Banking
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Can I request a PINsentry device?
Yes, you can request a PINSentry device, by Contacting Us.
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How can I enable / disable 'Push Notifications'?
'Push notifications' are pieces of information that are pushed to your device to make you aware of something.They are free and you know who they are coming…
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I can't see all my accounts - but I can see them in Barclays Online Banking.
If you have registered more than one Barclays Online Banking profile, and so view some accounts separately in each, you’ll need to register each of these…
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How do I make a Future Dated Transfer between accounts on my Mobile Banking app?
You can arrange a future dated transfer between accounts, our handy video guide will show you how: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
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I am having trouble making a payment to my Barclaycard using the Barclays app. Why is this?
Please contact us to discuss by calling +44(0)333 200 1014.
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How can I give my accounts 'nicknames'?
You can add 'nicknames' to your accounts, to personalise and quickly identify them, by completing the below steps. From your Barclays app 'Home' screen: Tap…
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How do I cancel a Direct Debit in The Barclays app?
If you are looking to cancel a Direct Debit in The Barclays App, this handy video guide will show you how: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
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What mobile operating systems do you support for the Barclays app?
The Barclays app is available on: iPhones running iOS 9.3 or later Android 5.0 and above BlackBerry OS 5.0 or later (UK Only) Windows…
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I've renamed my accounts in Online Banking. Will they have the same names in the Barclays app?
Account Nicknames 'Account Nicknames' allow you to rename your account names (excluding Barclaycards) in the Barclays app. The Nicknames set within the…
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How do I update my Contact Details on the Barclays App?
From your Barclays App 'Home' screen: Tap the 'Profile icon - top left of screen You will be presented with all of your Personal profile details Select…