Mobile Banking
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How can I enable / disable Touch ID on my iOS mobile device?
You can enable / disable Touch ID on an iOS device by completing the following steps. From your Barclays app 'Home' screen: To Enable Touch ID Tap 'More'…
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I uploaded a Word document to 'Barclays Cloud It', but when I view it - I see a PDF?
We still have your Word document stored. If you download it, you’ll receive it in the same format you uploaded. We use a standard viewer, to allow you…
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How do I set up a Sterling Standing Order to a new payee?
You can set up a Standing Order to a new payee in the Barclays app by completing the following steps: On your mobile banking home screen, tap ‘Pay…
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Do I have to pay for Barclays Cloud It?
We won’t charge you to use "Barclays Cloud It", but if you’re using the Barclays app, you may be charged by your service provider for accessing the…
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How can I cancel a Sterling Standing Order?
You can cancel a Standing Order in the Barclays app, by completing the following steps: From the Home screen select 'Pay and Transfer' from the navigation…
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How can I view my Debit Card PIN?
If you have forgotten your Debit Card PIN, you can view it securely on the Barclays App. Our handy video will show you how: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
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I want to cancel my Online Banking Membership. What will that mean for my Barclays app?
You’ll be able to see the account you first registered and the accounts within the same profile. All other items, for example Business Accounts, will…
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How do I make a transfer using the Barclays app?
To make sure your money is where you need it, please check out our handy video to see how to move money between your accounts quickly and safely: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
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I have already set up payees / beneficiaries on my account via Online Banking. Can I use the Barclays app to make payments to these payees?
You can make payments to the following: International Accounts Any existing beneficiary in Online Banking. Set-up New Payees You can set up New Payees…
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Can I register my Barclays Business current accounts for the Barclays app?
If you have a Business Sterling Debit Card then you can register your Business accounts with the Barclays app.You will need to register your personal app…