Mobile Banking
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How do I register for the Barclays app in the UK?
You'll need: A UK-registered mobile phone number and your Barclays current account details A web-enabled Android phone (5.0 or above), BlackBerry (OS…
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How can I make a Bill Payment on Mobile Banking?
You can self-serve via Mobile Banking by following the below steps: From the Mobile Banking 'Home' screen: Tap ‘Pay & Transfer’ Tap…
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Once I have registered, how do I log on?
The registration process requires you to set up a 5 digit passcode for the Barclays app.This passcode is then used to access the app in future.Our advanced…
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How do I search transactions on my account?
You can self-serve, by completing the following steps: From 'Manage Accounts' Tap on the account you want to search Tap 'Search transactions' You…
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How can I view the Standing Orders on my account?
You can view your Standing Orders by completing the following steps. From your 'Home' screen: Tap 'Pay & Transfer', on the navigation bar along the…
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What happens if I lose communication / signal during a transaction?
When you complete a transaction (bill payment, funds transfer etc) you will see a confirmation page that the transaction was successful. If you don't get…
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Who can use Barclays Cloud It?
Barclays 'Cloud It' is available to Barclays Wealth and Premier International clients.
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What is the purpose of the 'App Identity'/ AppID?
AppID lets us know which device you have registered the Barclays app on.We may ask you to confirm the ID to help us broaden the number of apps, or locations,…
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How do I find a document in Barclays Cloud It?
In the Barclays app, you can either manually search through the list of documents: by scrolling on the main screen or use the 'Find' button to search…
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I am having trouble making a payment to my Barclaycard using the Barclays app. Why is this?
Please contact us to discuss by calling +44(0)333 200 1014.