Security
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My mobile phone is lost or stolen – what should I do?
Please Contact Us immediately. We’re here to help twenty-four hours a day, seven days a week.
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What is the 'W-8BEN Form' scam that I've been made aware of?
The W-8BEN form is a legitimate US tax exemption document. Fraudsters try to use the W-8BEN form to gain personal information including your mother’s…
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What is the 'Barclays job offer' email scam that I've been made aware of?
As part of this scam, you are invited either by email or website to apply for a job at ‘THE NEW BARCLAYS NIGERIA BANK PLC’ branch. Once you have provided…
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What should I do if I have been a victim of fraud?
If you have been unfortunate to fall victim to fraud on your Barclays account(s) or card(s), please contact us immediately and we will do everything we…
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What is identity theft and how does it occur?
Identity theft occurs when fraudsters use your personal information without your knowledge or consent to take out bank accounts, credit cards, loans, state…
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Where can I learn more about fraud protection?
The Barclays Wealth website contains lots of information about how you can protect yourself from financial fraud. In addition we recommend the following…
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I'm worried about becoming a victim of cheque fraud, what can I do to protect myself?
The below actions can help protect you against becoming a victim of cheque fraud: Don’t accept cheques from people you don’t know and/or trust Be…
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What is meant by "boiler room" fraud?
This is a common scam whereby fraudsters pose as sales people and contact unsuspecting individuals to offer them seemingly exciting investments, such as…
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Why should I take care when downloading things?
Downloads can be used by fraudsters to install malicious software onto your computer. This software can be used to steal your personal details and identity. To…
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How can I keep my personal information secure?
To keep your personal information secure: Check your credit file frequently This is especially important if you’ve recently removed house, or you…