Payments
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For foreign exchange deals, what does the remaining balance mean?
This is the amount left if the deal hasn’t been fully exercised.
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How do I stop an internet banking payment I have made from debiting my account?
If you wish to cancel a payment you have made using Online Banking, please contact us to discuss.
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What does Debit only UK charges from the account mean?
This is when the UK charges for transferring money are taken from your account.Any international charges will be taken from the money you’re transferring.So…
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How do I find out more about my accounts?
Please log in to Online Banking. 1. Click on the name of your account to see more of it (under My accounts)2. You will now see more about the transactions…
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What is the difference between the interest amount and interest rate?
The interest amount is the total interest you must pay on the deal. The interest rate is the rate at which the interest is calculated.
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How do I pay a company in the UK?
You can self-serve via Online Banking, by following the below steps: From the 'Home' screen: Click 'Pay' at the side of any account Choose the account…
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What are the various payment types?
We have three payment types: 1. Urgent All urgent payments you’ve made in any currency. 2. Transfer Transfers you’ve made between your own Barclays…
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How many days in advance can I arrange a transfer?
You can set up a transfer 365 days in advance. The date you choose is the date the money will leave your account. You can only choose UK banking…
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What is the maturity date?
The maturity date is the last date you can exercise your option.
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In payments, what does carried forward mean?
When completing an online payment, if you get the payment status 'carried forward' please contact us so we can ensure your payment is completed without…