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How do I make a Future Dated Transfer between accounts on my Mobile Banking app?
You can arrange a future dated transfer between accounts, our handy video guide will show you how: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
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What are the Opening Hours for your Jersey Branch?
Our Jersey branch is open: Days Opening Hours Monday to Friday 09.30 - 16.00 Saturday Closed Sunday Closed
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What is the difference between a Standing Order and a Direct Debit?
With Standing Orders, you are giving your bank or building society an instruction to pay a certain individual / institution's bank account a set sum at…
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I would like to request a same day payment using 'CHAPS', when does the request need to be received?
A CHAPS payment is a same day Sterling transfer to another bank, or branch in the UK, Channel Islands and the Isle of Man. All 'CHAPS' payment requests…
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I've accidently broken / damaged my Barclays Debit Card, how can I request a replacement?
You can replace your broken or damaged Debit Card as follows. Via Mobile Banking Open the Barclays app1. Scroll to 'Quick Links' and select 'Cards'2.…
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What is the Account short name?
When signing up to one or more alerts you are required to input a 1 - 5 character short name. This short name field is used for SMS purposes only to help…
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I am having trouble making a payment to my Barclaycard using the Barclays app. Why is this?
Please contact us to discuss by calling +44(0)333 200 1014.
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Can I use my debit card abroad?
Yes, you can use your debit card in millions of shops and cash machines worldwide - anywhere you see the VISA sign. If you use your Debit Card abroad or…
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Are there any charges for holding an International Bank Account?
The International bank Account has no monthly fees. However if your average balance in savings and/or investments falls below £100,000 (or currency equivalent)…
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How do I change the frequency of my statements?
There are several options you can choose from, to change your Statement Frequency: Via Online Banking You can self-serve by completing the following…