Ask a question
-
SWIFT ID / SWIFT CODE / SWIFTBIC
A SWIFT ID, also known as a SWIFT code or SWIFTBIC is an eight or 11 digit bank code. It identifies the bank you're sending funds to and should always…
-
My Standing Order is due to be paid over a weekend, when will it be debited from my account?
If the day your Standing Order is due to be paid falls on a Saturday or Sunday (a non working day), it will not be paid until the next working day. Please…
-
A cheque I've paid into my account has been 'Returned Unpaid'. What happens next?
There are several reasons why a cheque may be returned unpaid. Barclays will return the cheque to the payee with a covering letter detailing the…
-
How can I pay cash into my Barclays account?
If you would like to pay cash into a Barclays account (either your own, or a third party account), you will need your Barclays Debit Card, or a pre-printed…
-
What if I get my debit card PIN wrong?
You have three chances to enter your PIN correctly. If you enter your PIN incorrectly three times in a row, your PIN will be locked. This will happen…
-
I've made an International Payment, when will it be received?
We cannot tell you exactly when the recipient's account will be credited, because this depends on the banking practices of the other country concerned,…
-
How do I cancel a payment request made in error, or get my money back if already sent in error?
It is possible to cancel a payment or Recall funds that have already been sent but it is dependant on how quickly you contact us following the error. Please…
-
What's the best type of memorable word?
The best memorable word is memorable but safe. For your security, we’ll regularly prompt you to change your memorable word. Your memorable word can: Be…
-
Am I able to change my Barclays Debit Card PIN via Online Banking?
This is not a service we currently offer. You can, however, change your PIN at any Barclays ATM based in the UK (Including the Isle of Man and the Channel…
-
I've made a payment online, how do I know if it's been successful?
From your Online Banking 'Home' Screen: Click on 'Move Money' Click on 'Track payments' From the drop down menu, select the account you wish to see payment…