Mobile Banking
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Can I use the Barclays app on more than one device?
Yes.You can get access to your accounts on up to 6 devices using the "Barclays" app. To register another device complete the following steps: From your…
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What happens if I am registered for the Barclays app and I change, or lose, my phone?
If you change your phone: You can use the Barclays app on up to 6 devices. However, if you get a new phone and aren't going to keep your old one, you…
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How do I reset the Barclays app?
If you need to reset the Barclays app, you can do so in the app itself. Tap the slider to bring up the ‘More’ section, then select 'Reset app' and…
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How do I view my IBAN and SWIFT code?
You can self-serve via Barclays app, by completing the following steps. From your 'Home' screen: Select the account you wish to view the IBAN / SWIFTBIC…
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How can I locate a local or specific Branch or Cash Machine?
You can locate a Branch or Cash Machine by completing the following steps. From your Barclays app 'Home' screen: Tap 'Help' Tap 'Find a Branch or Cash…
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What is an 'Activation Code'?
Once you register, you will then be able to obtain an Activation Code to activate your Barclays app: The Activation Code only lasts for 24 hours The Activation…
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How do I upload a document to Barclays Cloud It?
From your "home" screen Log in to the Barclays app. Then, when you’re in Barclays Cloud It, select the ‘Add’ icon in the menu bar. Browse to find…
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How can I turn off / on the cash machine feature, so I am unable / able to withdraw from an ATM?
You can self-serve via the Barclays App by following the below steps: From your Barclays app 'Home' screen: In 'Quick Links' - Tap 'Cards' Scroll…
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I have registered for the Barclays app, but my Barclaycard account is not displayed in the app?
If you have registered successfully for the Barclays app and can view your other Barclays accounts in the app, but not Barclaycard, please call us on 0333…
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How can I view the Direct Debits on my account?
To view your Direct Debits complete the following steps. From your 'Home' screen Tap 'Pay & Transfer' Tap 'Manage your payments' Tap 'Manage Direct…