Online Banking
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How do I search for a payment?
Please log in to Online Banking. 1. Click on the name of your account to see more of it (under My accounts)2. You will now see more about the transactions…
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How can I add a beneficiary to pay via Online Banking?
From your Online Banking Home Screen, complete the following steps: To pay a person or Company: From the 'Home' screen - tap 'Pay' at the side of any…
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How do I cancel a Foreign Currency Account Transfer in Online Banking?
On your Online Banking 'Home' Screen: Click on 'Move Money' Click on 'Foreign currency account transfers' Select the account you wish to view and…
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In payments, what does Pending mean?
This means we’ve started execution of the payment or transfer but the payment has not cleared our payment processes yet.
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How do I access Barclays Cloud it?
On your Online Banking Screen: 1. Select the blue drop down arrow on the top right corner (under your name)2. Select My Barclays documents
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How do I set up an international regular payment?
To set up an international regular payment please Contact Us
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Can I delete all my messages in my Inbox at once?
On your Online Banking Screen: 1. Select Profile2. Navigate to My documents and messages3. Click on Secure messages4. Under My messages click on the…
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How do I order copies of my statements?
On your Online Banking Screen:1. Navigate to Manage accounts 2. Click on Copy account statements 3. If you need a duplicate statement there are a…
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What Notification Text Alert Preferences can I set?
Alerts to keep you informed of your account activity Large debits over a certain amount (helps you stay on top of your spending) Large credits over…
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How do I change a direct debit or set up a new one?
Unlike standing orders, direct debits are administered by the company you’re paying. So, unfortunately, you can’t set up or change a direct debit through…