Online Banking
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What is the Account Balance going below alert?
This alert informs you any time your current account balance is lower than the limit you choose when registering. You can set your trigger balance by adding…
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What is the Account short name?
When signing up to one or more alerts you are required to input a 1 - 5 character short name. This short name field is used for SMS purposes only to help…
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How do I get a membership number?
Please register for Online Banking and we'll e-mail your membership number within 24 hours (if we hold your e-mail address) or by post. The e-mail will…
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Which are the SEPA countries?
These are the countries you can make SEPA credit transfers (non-urgent payments in Euros) to. European Payments Council - List of SEPA Scheme Countries SEPA…
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Can I make a payment to individuals who don’t have a Barclays account?
Yes. You can make a payment in sterling to any UK account, up to £50,000. You can also make international payments up to an equivalent of £50,000 in…
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What is the Unpaid Transactions alert?
The Unpaid Transaction alert tells you when there's not enough money in your account to cover a transaction due that day (e.g. a cheque, standing…
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How can I make an international payment to someone I normally pay in the UK?
Even though you normally pay your recipient in the UK, you'll need to set the payment up again from the beginning. To make an International Payment,…
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What is a SEPA Credit Transfer?
Introduced in January 2008, this service is for non-urgent payment in Euros to the following countries: SEPA countries are the EU countries and their territories…
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In payments, what does Execution pending mean?
This means we’ve submitted your payment or transfer and it’s been verified or authorised. We’ll send it on the specified date.
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How can I view the Standing Orders / Direct Debits on my account via Online Banking?
To view your Standing Orders / Direct Debits via Online Banking, complete the following steps. From your 'Home' screen: Scroll down to the navigation…