Online Banking
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Where can I find foreign exchange rates?
From your Online Banking Screen: 1. Navigate to Move Money2. Click on International Payment 3. Within Step 1: Payments click on foreign exchange calculator…
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How do I set up an international regular payment?
To set up an international regular payment please Contact Us
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Can I transfer money between my Barclays accounts in international currencies?
Yes, you can transfer money in most international currencies as well as sterling. From your Online Banking Home Screen: Select the Account you…
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Can I delete all my messages in my Inbox at once?
On your Online Banking Screen: 1. Select Profile2. Navigate to My documents and messages3. Click on Secure messages4. Under My messages click on the…
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Can I make a payment to individuals who don’t have a Barclays account?
Yes. You can make a payment in sterling to any UK account, up to £50,000. You can also make international payments up to an equivalent of £50,000 in…
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What is the Account short name?
When signing up to one or more alerts you are required to input a 1 - 5 character short name. This short name field is used for SMS purposes only to help…
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How do I get a membership number?
Please register for Online Banking and we'll e-mail your membership number within 24 hours (if we hold your e-mail address) or by post. The e-mail will…
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What is the Account Balance going below alert?
This alert informs you any time your current account balance is lower than the limit you choose when registering. You can set your trigger balance by adding…
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How do I get a memorable word?
When you log in for the first time, we’ll ask you to choose a memorable word. Your memorable word must: Have six to eight letters It must NOT contain: Numbers Punctuation Spaces Special…
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In payments, what does Execution pending mean?
This means we’ve submitted your payment or transfer and it’s been verified or authorised. We’ll send it on the specified date.