Online Banking

  • How do I change my memorable word?

    Please log in to Online Banking. You will need to log in to Online Banking via PINsentry to change your memorable word.1. Under Step 1 enter your surname…

  • In payments, what does "Rejected by bank" mean?

    This means that, unfortunately, we’ve had to reject your payment or transfer. Wish to call us to discuss this further? Please Contact us

  • How do I view my IBAN?

    You can view your IBAN via Online Banking, by completing the following steps. From your Online Banking 'Home' screen: Click onto the account…

  • How do I log in?

     From the Online Banking "Home" Screen: 1. Under Step 1 enter your surname and your Barclays Wealth 12-digit membership number OR card number…

  • What Notification Text Alert Preferences can I set?

    Alerts to keep you informed of your account activity Large debits over a certain amount (helps you stay on top of your spending) Large credits over…

  • How do I set up a payment to a new payee?

    On your Online Banking Screen:1. Navigate to Move money2. Click on Make a payment 3. Choose the account you want to make the payment from4. Select Pay…

  • How do I print a statement?

    You can print a statement from Barclays Cloud it: 1. Select the blue drop down arrow on the top right corner (under your name)2. Navigate to My Barclays…

  • What is the latest cleared / available balance?

    Your available balance is the most up to date balance, excluding any uncleared cheques paid into your account and any payments made that haven't been processed…

  • How do I view transactions on my account Online?

    To quickly view the latest transactions on your account: From your 'Home' screen Tap on 'Show Recent Transactions', below the sort code & account…

  • How can I make a domestic payment?

    From your Online Banking "Home" screen: 1. Please log into Online Banking. You will need to log in with PINsentry to make a payment to a new payee.If you…