Online Banking
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How can I view the Standing Orders / Direct Debits on my account via Online Banking?
To view your Standing Orders / Direct Debits via Online Banking, complete the following steps. From your 'Home' screen: Scroll down to the navigation…
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What is a SEPA Credit Transfer?
Introduced in January 2008, this service is for non-urgent payment in Euros to the following countries: SEPA countries are the EU countries and their territories…
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How do I order copies of my statements?
On your Online Banking Screen:1. Navigate to Manage accounts 2. Click on Copy account statements 3. If you need a duplicate statement there are a…
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How do I stop a cheque?
1. Please log into Online Banking 2. Select Manage Accounts tab 3. Select All online services …
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How can I set up a regular payment / standing order?
On your Online Banking Screen:1. Navigate to Move Money2. Click on Set up a standing order3. Choose the account you want to make the payment from4.…
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What is the Unpaid Transactions alert?
The Unpaid Transaction alert tells you when there's not enough money in your account to cover a transaction due that day (e.g. a cheque, standing…
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How do I rearrange my accounts into an order I want to see them?
You can self-serve by completing the following steps. From your Online Banking 'Home' screen: Select the account you wish to move Click the icon to the…
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How do I change a direct debit or set up a new one?
Unlike standing orders, direct debits are administered by the company you’re paying. So, unfortunately, you can’t set up or change a direct debit through…
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How do I set, amend or remove my Notification Alert Preferences?
From your Online Banking homepage: Click on the 'Profile' icon at the top right corner of the screen Click 'Notification preferences' You will then be…
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How do I upload a Document to Barclays Cloud It?
1. When you are in Barclays Cloud it, select the 'Add' icon in the menu bar. 2. Browse to find your document on your computer and then enter a document…