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I have more than one Barclays Online Banking profile. Why can't I see them all together in the app?
Due to the complex nature of some accounts, you’ll need a separate device for each, to see each group of accounts. You’ll also need to register a Barclays…
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How much does it cost to change currencies?
It’s free to switch currencies between your own accounts. We’ll only charge you if you’re transferring currencies abroad to someone else’s account. See…
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How do I find out more about my accounts?
Please log in to Online Banking. 1. Click on the name of your account to see more of it (under My accounts)2. You will now see more about the transactions…
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What are Trojans?
A Trojan is a malicious ‘hidden’ program that is installed when you download a program you want. Sometimes a Trojan can cause damage to your…
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What do the charge options mean?
Deduct from the payment By choosing this option we will debit all charges associated with this transfer from the payment you have requested. The…
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How do I pay a company in the UK?
You can self-serve via Online Banking, by following the below steps: From the 'Home' screen: Click 'Pay' at the side of any account Choose the account…
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How do I remove my saved details from my computer?
When you go to log in to your Online Banking under Step 1 click on Forget this IDIf you want your computer to remember your details again at any time you…
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How do tags work in Barclays Cloud It?
Tags help you keep documents organised so they’re easy to find when you need them. You can create and add up to 8 tags to each of your personal documents.…
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I’m trying to stop a cheque via Online Banking but the account I used for the cheque isn’t listed. What should I do?
Please Contact Us, we'll be happy to help.
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How often will I receive a Mortgage Statement?
We'll send you a Mortgage Statement annually. This shows: The monthly payments you have made in the past 12 months Your mortgage balance (as at a given…