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What does Deduct all charges from the payment mean?
This is when all the charges are deducted from the money you’re transferring.So your recipient will receive less than the amount you specified. Important Since…
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Can I disable Barclays Cloud It?
Barclays Cloud It, is an integral part of the Online Banking service, that can’t be disabled. However, you can remove the link to it, from your Online…
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How do I get a passcode?
Please register for Online Banking and we’ll e-mail your membership number within 24 hours (if we hold your e-mail address), or send to you…
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What is the maturity date?
The maturity date is the last date you can exercise your option.
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Will I be charged for text alerts sent from Barclays Cloud It?
No, all Barclays Cloud It text alerts are free. However, your service provider may charge you for receiving texts when you’re abroad.
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In payments, what does carried forward mean?
When completing an online payment, if you get the payment status 'carried forward' please contact us so we can ensure your payment is completed without…
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What is the difference between the interest amount and interest rate?
The interest amount is the total interest you must pay on the deal. The interest rate is the rate at which the interest is calculated.
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How do I cancel or reduce my overdraft?
To cancel or reduce your overdraft please Contact Us.
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What services do you have for disabled clients?
We have a range of services, including statements in Braille or large print and brochures in Braille, large print or audio. To find out more…
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When will you process my payment?
Please view our cut off times.