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What is identity theft and how does it occur?
Identity theft occurs when fraudsters use your personal information without your knowledge or consent to take out bank accounts, credit cards, loans, state…
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My debit card is damaged — what should I do?
Order a new card online: Please log in to Online Banking. Click Manage accounts. Under Card Services select Replace a damaged debit card Follow the…
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How can I get access to a wider range of investment products?
At Barclays we offer a wide range of investment products. Find our more about our current Investment Range Local Island clients (Jersey, Guernsey, IOM) International…
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What are the timescales for sending international payments?
The following table offers an indication of the number of working days you should generally allow when making transfers to different parts of the world.…
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How do I remove my saved details from my computer?
When you go to log in to your Online Banking under Step 1 click on Forget this IDIf you want your computer to remember your details again at any time you…
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What is an auto rollover for Treasury Deposits?
To help you control your deposits with ease, we automatically reinvest – or rollover – your money into a new deal after a set term. You can either…
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How can I view the Standing Orders on my account?
You can view your Standing Orders by completing the following steps. From your 'Home' screen: Tap 'Pay & Transfer', on the navigation bar along the…
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Check Details
Please check the details carefully. If you want to change anything, select Back and make the changes on the previous screen.
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I uploaded a Word document to 'Barclays Cloud It', but when I view it - I see a PDF?
We still have your Word document stored. If you download it, you’ll receive it in the same format you uploaded. We use a standard viewer, to allow you…
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How does Chip & PIN work?
Your credit or debit card has a chip in it, which helps boost your card security. The chip uses sophisticated processing to identify genuine cards…