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What do I do if I didn’t log in when Online Banking states?
Your security is our utmost priority. We display your last log-in date and last submitted payment date whenever you log in.Didn't log in on that date? Check…
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How can I make a future dated transfer between accounts on Online Banking?
You can self-serve via Online Banking by following the below steps: From the Online Banking 'Home' screen: Click a 'Transfer' - these are to…
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What types of payment, or transfer, can I make via Online Banking?
You can: transfer money between your Barclays accounts Pay a bill or someone else in the UK Make an International Payment
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How can I get online statements?
On your Online Banking Screen: 1. Navigate to My preferences2. Click on Statement and letter preferences3. Under Delivery method you can choose Online…
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A message 'Error 321800' came on screen while I was submitting a payment online. What does this mean?
This error means that the beneficiary bank you are wanting to send this payment to are not part of the Faster Payment Scheme. Please call us if you…
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I have more than one Barclays Online Banking profile. Why can't I see them all together in the app?
Due to the complex nature of some accounts, you’ll need a separate device for each, to see each group of accounts. You’ll also need to register a Barclays…
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How much does it cost to change currencies?
It’s free to switch currencies between your own accounts. We’ll only charge you if you’re transferring currencies abroad to someone else’s account. See…
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How can I view a summary of my mortgage and recent transactions via Online Banking?
From your Online Banking 'Home' screen: 1. Click on your 'Mortgage' account 2. You will then be presented with a summary of your mortgage details, once…
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What’s the best type of passcode?
The best passcode is memorable but safe. We strongly recommend you: Don’t use your date of birth Don’t use the date of birth of a relative Memorise…
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How long will it take to receive my replacement Sterling Debit card?
Delivery will take: Destination Timescale to Receive Card (Production and Postage) UK 3 working days Europe 8 - 12 working days Rest of the…