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How can I View / Order a redemption statement / settlement amount via Online Banking?
From your Online Banking 'Home' screen: 1. Click on 'Mortgage Management' 2. Click on 'Get a mortgage settlement amount' 3. Scroll down until you see the…
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How do I cancel or reduce my overdraft?
Your overdraft facility does not cost anything unless you use it, but if you would like to cancel or reduce please Contact Us.
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How can I set up a regular payment / standing order?
On your Online Banking Screen:1. Navigate to Move Money2. Click on Set up a standing order3. Choose the account you want to make the payment from4.…
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How do I open a Bank Account with you?
To find out how to open account, click on the relevant link below International clients Full details of the account and how to apply are included here Local…
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What is the Unpaid Transactions alert?
The Unpaid Transaction alert tells you when there's not enough money in your account to cover a transaction due that day (e.g. a cheque, standing…
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How can I receive a copy of a cheque?
If you wish to obtain a copy of a cheque, that has already been debited from your account, please Contact Us to order.
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I don't have an agreed overdraft limit. How much will it cost if I go overdrawn?
Charges for being overdrawn without an authorised overdraft are set out in our tariff. If you want to discuss arranging an agreed overdraft, please…
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How do I rearrange my accounts into an order I want to see them?
You can self-serve by completing the following steps. From your Online Banking 'Home' screen: Select the account you wish to move Click the icon to the…
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Where can I find details of your Tariff?
Clients who are residents of the Channel Islands and Isle of Man Here are details of your Tariff International Clients Here are details of your Tariff…
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How can I view my Statements in the Barclays app?
You can view your statements via Barclays app by completing the following steps: From your 'Home screen': On your bottom navigation bar tap 'More' Tap…