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How can I View / Order a redemption statement / settlement amount via "The Barclays app"?
From your Barclays app 'Home' screen: 1. Tap 'Mortgage accounts' and select the account 2. Scroll up - Tap 'Get a settlement amount' 4. Tap and select…
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In payments, what does Execution pending mean?
This means we’ve submitted your payment or transfer and it’s been verified or authorised. We’ll send it on the specified date.
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How do I make a Future Dated Transfer between accounts on my Mobile Banking app?
You can arrange a future dated transfer between accounts, our handy video guide will show you how: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
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How do I change the frequency of my statements?
There are several options you can choose from, to change your Statement Frequency: Via Online Banking You can self-serve by completing the following…
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Can I make a payment to individuals who don’t have a Barclays account?
Yes. You can make a payment in sterling to any UK account, up to £50,000. You can also make international payments up to an equivalent of £50,000 in…
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How do I order foreign currency?
You can order foreign currency Commission-free from Barclays by calling: 0345 072 2222 Please note: This service is only available if you have a correspondence…
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How do I update my Contact Details on the Barclays App?
From your Barclays App 'Home' screen: Tap the 'Profile icon - top left of screen You will be presented with all of your Personal profile details Select…
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How do I change my five-digit passcode?
1. Select the blue drop down arrow on the top right corner (under your name)2. Navigate to My Details and Change passcode and memorable word3. Follow the…
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What is 'Probate' or 'Grant of Probate'?
If you have been nominated as an executor in a will following someones passing you will need to apply for Probate or Grant of Probate Probate or Grant…
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What is the Unpaid Transactions alert?
The Unpaid Transaction alert tells you when there's not enough money in your account to cover a transaction due that day (e.g. a cheque, standing…