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I've renamed my accounts in Online Banking. Will they have the same names in the Barclays app?
Account Nicknames 'Account Nicknames' allow you to rename your account names (excluding Barclaycards) in the Barclays app. The Nicknames set within the…
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How do I update my Contact Details on the Barclays App?
From your Barclays App 'Home' screen: Tap the 'Profile icon - top left of screen You will be presented with all of your Personal profile details Select…
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How can I view the Standing Orders / Direct Debits on my account via Online Banking?
To view your Standing Orders / Direct Debits via Online Banking, complete the following steps. From your 'Home' screen: Scroll down to the navigation…
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What is a SEPA Credit Transfer?
Introduced in January 2008, this service is for non-urgent payment in Euros to the following countries: SEPA countries are the EU countries and their territories…
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Can I withdraw money from my deceased relative's account to pay for the funeral?
We are sorry for your loss and will do what we can to help. Normally, we can pay, or part pay, your funeral bill (this does not include additional costs…
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How much do payments cost?
Payments can vary in cost, dependant on many influencing factors. For an indication, please refer to our Tariff Guide: Residents of the Channel Islands…
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What are the cut off times for sending a payment(s) via Online Banking
Please use the following links to find out our Payment cut-off times for Online Banking: Residents in Channel Islands & Isle of Man Personal…
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How do I order copies of my statements?
On your Online Banking Screen:1. Navigate to Manage accounts 2. Click on Copy account statements 3. If you need a duplicate statement there are a…
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What if I get my Barclaycard PIN wrong?
You have three chances to enter your PIN correctly. If you enter your PIN incorrectly three times in a row, your PIN will be locked. This will happen…
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How do I stop a cheque?
1. Please log into Online Banking 2. Select Manage Accounts tab 3. Select All online services …