Ask a question
-
Do I have to pay for Barclays Cloud It?
We won’t charge you to use "Barclays Cloud It", but if you’re using the Barclays app, you may be charged by your service provider for accessing the…
-
What is the Overdraft(s) and Emergency Borrowing alert?
This alert keeps you informed if you pass into any Overdraft and/or Emergency Borrowing limits which will result in charges to your account. Subject to…
-
How can I make an international payment to someone I normally pay in the UK?
Even though you normally pay your recipient in the UK, you'll need to set the payment up again from the beginning. To make an International Payment,…
-
What types of mortgage do you offer?
We offer a range of mortgages. To find the right mortgage for you click on the relevant link below International Banking clients Buying a UK property Find…
-
How can I investigate a Debit Card transaction, I don't recognise, using my Online Banking?
Clients can now self-serve via Online Banking by following the below steps: From the Online Banking 'Home' screen: Click on the account the transaction…
-
Can I have a paying-in book?
Please log in to your Online Banking: 1. Select Manage Accounts2. Click on View all Online Services3. Click on Order from the left menu 4. Click…
-
In payments, what does Cancellation Pending mean?
This means our system is attempting to cancel this payment following your request.
-
I have not received my Statement and would like a copy, how long will this take?
You are able to obtain a copy of your statement immediately if you have Online Banking. Alternatively, we’ll order, produce and then post it to you: Location…
-
How can I view my Debit Card PIN?
If you have forgotten your Debit Card PIN, you can view it securely on the Barclays App. Our handy video will show you how: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
-
How long will it take to receive my Sterling Debit Card PIN re-advice?
Delivery will take: Destination Timescale to receipt of PIN Re-advice(Production and Postage) UK 5 - 6 working days Europe 7 - 10 working days Rest…