Ask a question
-
What Notification Text Alert Preferences can I set?
Alerts to keep you informed of your account activity Large debits over a certain amount (helps you stay on top of your spending) Large credits over…
-
I am abroad and my card is not working. Can you help?
Please Contact Us
-
Can I request a PINsentry device?
Yes, you can request a PINSentry device, by Contacting Us.
-
I hold a joint account with someone who has passed away, what action do I need to take?
Please accept our condolences, we appreciate this must be an extremely difficult time for you. Please be reassured that you will be able to continue with…
-
How do I log in?
From the Online Banking "Home" Screen: 1. Under Step 1 enter your surname and your Barclays Wealth 12-digit membership number OR card number…
-
I'm going abroad and will be using my Debit Card, how can I prepare via the Barclays app?
You can turn on - 'In-store international spending' which lets us know that you expect to be spending in Supermarkets, restaurants and bars, retail…
-
How can I reorder my accounts?
You can reorder your accounts, by completing the below steps. From your Barclays app 'Home' screen: Tap 'More' on your navigation bar Tap 'Manage accounts' Tap…
-
I’ve lost or forgotten my membership number. How can I reset it?
On the Online Banking screen:1. Under Step 1 click Forgotten your membership number 2. Enter your Surname, Date of Birth, Card number and 3 -digit security…
-
Can I transfer money between my Barclays accounts in international currencies?
Yes, you can transfer money in most international currencies as well as sterling. From your Online Banking Home Screen: Select the Account you…
-
What do I do if I cannot remember my memorable word?
You can log in to Online Banking via PINsentry to change your memorable word if you cannot remember it:1. Under Step 1 enter your surname and your Barclays…