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How do I make an International Payment?
You can self-serve by completing the following steps: Tap 'Pay & Transfer' Tap 'International Payment' Choose the amount you want to send in…
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How do I cancel an International Payment (BIP) or Same Day Payment (CHAPS) in Online Banking?
On your Online Banking 'Home' Screen: Click on 'Move Money' Click on 'Manage international and same day payments' Select the account you wish to…
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Can I use the "Barclays" app abroad?
Yes, you can. The "Barclays" app is free to download and use, but you may incur charges from your mobile network provider, for mobile data, or internet…
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Where can I find out the rates for Treasury Fixed Deposits?
Please call us for indicative rates for Currency Call Deposit, or Treasury Deposit Accounts. We’re here to help - Monday to Friday 8am to 6pm - Please…
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Will I be charged if I repay my loan from Barclays early?
Depending on the terms of your loan agreement, you may be charged an early settlement fee. Ths fee would be in addition to the outstanding loan balance…
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Why would I 'reset' the Barclays app?
If you suspect that someone knows your passcode, or you wish to change the account that you initially registered to the Barclays app (eg from a Personal…
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Can I use any mobile device to access the Barclays app?
Yes. You can access your accounts using any web-enabled mobile device that allows 'SSL-enabled web traffic' (i.e. https), such as: an Apple device…
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I’ve lost or forgotten my five-digit passcode or my memorable word. How can I reset them?
On the Online Banking Screen:1. Under Step 1 enter your surname and your Barclays Wealth 12-digit membership number OR card number OR sort code…
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How can I see all the services available via my Online Banking?
You can self-serve by completing the following steps: From your 'Home' screen: To begin click any of the tabs - at the top of your 'Home' screen - a list…
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Where can I get an 'Activation Code' from?
You can call the Client Service Centre - Contact Us