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How do I find a document in Barclays Cloud It?
In the Barclays app, you can either manually search through the list of documents: by scrolling on the main screen or use the 'Find' button to search…
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How do I make an urgent payment in any currency?
From your Online Banking Home Screen: 1. Navigate to Move Money2. Click on International Payment 3. Following the on screen instructions to make an international…
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How do I register for the Barclays app?
To register the Barclays app, you will be guided by screens to call the Client Service Centre, to request an 'Activation Code' for the app. You will need: to…
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What happens if I lose communication / signal during a transaction?
When you complete a transaction (bill payment, funds transfer etc) you will see a confirmation page that the transaction was successful. If you don't get…
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How do I set up a Sterling Standing Order to a new payee?
You can set up a Standing Order to a new payee in the Barclays app by completing the following steps: On your mobile banking home screen, tap ‘Pay…
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How can I enable / disable Touch ID on my iOS mobile device?
You can enable / disable Touch ID on an iOS device by completing the following steps. From your Barclays app 'Home' screen: To Enable Touch ID Tap 'More'…
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I have not received my Statement and would like a copy, how long will this take?
You are able to obtain a copy of your statement immediately if you have Online Banking. Alternatively, we’ll order, produce and then post it to you: Location…
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Do I have to pay for Barclays Cloud It?
We won’t charge you to use "Barclays Cloud It", but if you’re using the Barclays app, you may be charged by your service provider for accessing the…
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How can I view a summary of my mortgage and recent transactions via the Barclays App?
From your Barclays app 'Home' screen: 1. Tap 'Show all accounts' 2. Tap 'Mortgage accounts' and select the account you wish to view 3. Scroll down to view…
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Do you have any login tips?
Your security is our priority. But we also need your help to keep you safe, so please: - Memorise your passcode and memorable word – and keep them secret.-…