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I've accidently broken / damaged my Barclaycard, how can I request a replacement?
To order a replacement Barclaycard please call our customer services on +44 (0)844 811 9111 or +44 (0)800 587 2104 (Textphone). We’re here to help 24…
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How can I make a transfer to another one of my accounts?
From your Online Banking Home Screen: Select the Account you want to transfer from Tap the 'Transfer' icon to the right of your account balance Select…
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How do I view transactions on my account Online?
To quickly view the latest transactions on your account: From your 'Home' screen Tap on 'Show Recent Transactions', below the sort code & account…
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What are debit cards?
Debit cards allow you to pay for goods in shops and withdraw money at cash machines. The money is automatically taken or reserved from your current account…
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How do I make an urgent payment in any currency?
From your Online Banking Home Screen: 1. Navigate to Move Money2. Click on International Payment 3. Following the on screen instructions to make an international…
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Can I disable Barclays Cloud It?
Barclays Cloud It, is an integral part of the Online Banking service, that can’t be disabled. However, you can remove the link to it, from your Online…
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How do I request an overdraft, or increase my existing Overdraft?
Please Contact Us to discuss your requirements.
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What are the different ways you could charge me when I make transfers?
International Payments There are three main ways you could be charged. Deduct all charges from the payment. Debit all charges from the account. Debit…
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I uploaded a Word document to 'Barclays Cloud It', but when I view it - I see a PDF?
We still have your Word document stored. If you download it, you’ll receive it in the same format you uploaded. We use a standard viewer, to allow you…
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How do I set up a payment to a new payee?
On your Online Banking Screen:1. Navigate to Move money2. Click on Make a payment 3. Choose the account you want to make the payment from4. Select Pay…