Ask a question
-
How do I set up a payment to a new payee?
On your Online Banking Screen:1. Navigate to Move money2. Click on Make a payment 3. Choose the account you want to make the payment from4. Select Pay…
-
How do I print a statement?
You can print a statement from Barclays Cloud it: 1. Select the blue drop down arrow on the top right corner (under your name)2. Navigate to My Barclays…
-
Once requested how long will it take to receive my Certificate(s) of Interest?
We’ll produce the Certificate of Interest then post it to you: Location Timescale for Production Timescales for Delivery Timescalefor Receipt UK 4…
-
What is the latest cleared / available balance?
Your available balance is the most up to date balance, excluding any uncleared cheques paid into your account and any payments made that haven't been processed…
-
I’ve ordered a Credit book for the first time with you, how long will it take to receive it?
It will take us 5 to 10 working days to produce your Credit book. We’ll then post it to you. Location Production After Production Timescales…
-
How do I view transactions on my account Online?
To quickly view the latest transactions on your account: From your 'Home' screen Tap on 'Show Recent Transactions', below the sort code & account…
-
How do I search transactions on my account?
You can self-serve, by completing the following steps: From 'Manage Accounts' Tap on the account you want to search Tap 'Search transactions' You…
-
What are the benefits of your Relationship Managed Service?
You’ll benefit from personalised banking and Private Wealth Management tailored to your needs. Advantages include: Direct contact with your Relationship…
-
What is an early repayment charge or redemption penalty?
This is a fee you may incur if you pay off all, or part, of your mortgage earlier than agreed. Not all mortgages feature these charges.Your annual mortgage…
-
How can I make a domestic payment?
From your Online Banking "Home" screen: 1. Please log into Online Banking. You will need to log in with PINsentry to make a payment to a new payee.If you…