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The account for the chequebook I want to order isn’t listed. What should I do?
The list only includes accounts registered with Online Banking that have chequebooks. Want a chequebook for an account not listed? Please call us,…
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Do you offer fixed rate mortgages?
Yes. Find our more about our Mortgages International clients Further information Local Island clients (Jersey, Guernsey, IOM) Further information Or…
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How long will it take to update my information?
We’ll usually update your details within five working days. It all depends on your request.
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Can I register my Barclays Business current accounts for the Barclays app?
If you have a Business Sterling Debit Card then you can register your Business accounts with the Barclays app.You will need to register your personal app…
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How do I update my Contact Details on Online Banking?
From your Online Banking 'Home' screen: Tap on your 'Profile' icon - top right of your screen Tap on 'Contact Details' You will then be shown your Personal…
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How can I view my debit card PIN?
You will need to have your mobile phone and debit card with you. Once logged into Online Banking: Select 'Manage Accounts' from the menu bar Under 'Card…
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What are received documents?
These are documents we’ve sent you via Online Banking secure messages.
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What is meant by "boiler room" fraud?
This is a common scam whereby fraudsters pose as sales people and contact unsuspecting individuals to offer them seemingly exciting investments, such as…
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How can I get online statements?
On your Online Banking Screen: 1. Navigate to My preferences2. Click on Statement and letter preferences3. Under Delivery method you can choose Online…
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How can I receive my statements electronically / go paperless using my Barclays app?
You can change to paperless statements and documents, by completing the following steps: From your Barclays app 'Home' screen: Tap 'More' Tap…