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How do I view my Debit Card PIN in my Barclays app?
You can now self-serve via 'The Barclays app', by completing the following steps: From your 'Home' screen: Tap 'Cards' Tap 'View PIN' Enter your…
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How do I apply / register for Online Banking?
To apply / register please contact us
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How do I cancel a regular overseas payment / standing order?
To cancel please Contact Us
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What is identity theft and how does it occur?
Identity theft occurs when fraudsters use your personal information without your knowledge or consent to take out bank accounts, credit cards, loans, state…
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My debit card is damaged — what should I do?
Order a new card online: Please log in to Online Banking. Click Manage accounts. Under Card Services select Replace a damaged debit card Follow the…
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How can I get access to a wider range of investment products?
At Barclays we offer a wide range of investment products. Find our more about our current Investment Range Local Island clients (Jersey, Guernsey, IOM) International…
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What are the timescales for sending international payments?
The following table offers an indication of the number of working days you should generally allow when making transfers to different parts of the world.…
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How do I remove my saved details from my computer?
When you go to log in to your Online Banking under Step 1 click on Forget this IDIf you want your computer to remember your details again at any time you…
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How do I change a Sterling Standing Order / Regular Payment?
On your Online Banking Screen: From your Home screen scroll down to the navigation icon bar Tap 'Manage your payments' Tap 'Personal' for account type Select…
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What is an auto rollover for Treasury Deposits?
To help you control your deposits with ease, we automatically reinvest – or rollover – your money into a new deal after a set term. You can either…