Cards
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How do I view my Debit Card PIN in Online Banking?
You can view your Debit Card PIN immediately in your Online Banking and using your Online Banking, or Barclays app. Via Online Banking You can…
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How can I turn on / off 'Remote Payments'?
You can self-serve via the Barclays App by following the below steps: From your Barclays app 'Home' screen: In 'Quick Links' - Tap 'Cards' Scroll…
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How long will it take to receive my replacement Barclaycard Credit Card?
Delivery will take: UK 6 - 8 working days Europe 8 - 12 working days Rest of the World 12 - 17 working days
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I've accidently broken / damaged my Barclays Debit Card, how can I request a replacement?
You can replace your broken or damaged Debit Card as follows. Via Mobile Banking Open the Barclays app1. Scroll to 'Quick Links' and select 'Cards'2.…
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Can I use my debit card abroad?
Yes, you can use your debit card in millions of shops and cash machines worldwide - anywhere you see the VISA sign. If you use your Debit Card abroad or…
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A cash machine didn't give me my money but it appears on my statement. Can I request my money back?
Transactions at a Barclays cash machine in the UK, Channel Islands or Isle of Man are usually refunded within 2 working days. Transactions anywhere else…
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Can I use my Debit Card and Connect Electronic Card when I'm abroad?
Yes you can. Connect Electronic CardThis card can be used wherever a PLUS or Connect Electronic sign is displayed. Debit CardYou can use your Debit Card…
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What if I get my Barclaycard PIN wrong?
You have three chances to enter your PIN correctly. If you enter your PIN incorrectly three times in a row, your PIN will be locked. This will happen…
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I am going on holiday, do I need to advise you so that my card will work?
Not anymore. Our fraud detection systems are constantly verifying transactions to ensure your security when you use your debit card abroad. This means…
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My card was captured by a cash machine. What should I do?
Your card may have been captured for a variety of reasons. Please Contact Us for further details. Barclays Debit Card If your card was captured…